Here are some questions you can ask your broker before you begin a relationship with them:

1.       What approach do you take with your real estate business?

What you should be looking for, first and foremost, is an honest and knowledgeable individual, who work full-time, represents a solid and reputable real estate agency, and will treat your best interests as paramount.  Length of time in the business, track record of success, previous experience, expertise and knowledge of the local real estate market – all of these are factors to consider.

            Craig Del Grande and Marie Schenck can help in either buying or selling your home.

2.      How many homes have you sold in the last 6 months?

Look for an agent who is active in your area and has experience dealing with homes and situations like yours.  This is especially critical if your home or transaction has special features or terms that they make it more challenging than the typical home sale.

Beware of agents who simply gather listings and let them sit and wait for someone else to sell them.

            You agent should have a good track record getting homes sold, which is, after all, you ultimate goal. Ask Craig about the homes he has recently sold.

3.      How long have you been in the real estate business?

Depending on the agent’s background and track record, there is no hard and fast rule for what to look for here.

            An agent may have been a licensed real estate professional for 15 years, but only selling part-time and never really an active seller – maybe only handling one or two transactions per year.

            Whereas another agent may have only just become licensed one or two years ago, but has a background in real estate finance, worked in real estate law for a number of years or has been a private real estate investor and has bought and sold more than 20 homes himself in the last 10 years.

            Either way, you need to find someone who has an in-depth knowledge of the legal ins and outs of the business as well as the characteristics of the local market, and has demonstrated competence and professionalism in getting homes sold.

4.      Do you have an assistant or other support staff?

Some agents employ an assistant or staff.  This doesn’t necessarily mean better service, but it can be an indicator that the agent treats selling real estate as a business.

            Craig Del Grande and Marie Schenck work together to provide you with outstanding service in your real estate transaction. You can be sure you can each them whenever you need.

5.      How will you market my home?

Despite having the same basic marketing tools at their disposal – Multiple Listing Service, company tours, Board of Realtors tours, fliers and brochures. For sale signs, MLS lock boxes, public open houses, advertising, direct mail and personal networking – every real estate professional has a different marketing strategy.

            Craig and Marie can help facilitate your marketing through the right avenues within the agent circuit and beyond to get your home sold.

            Make sure the agent you choose doesn’t rely on the same marketing tool for every sale.  What worked for yesterday’s seller may not get the results you want.  The key is to find an agent who will use all the tools available to your best advantage.

6.      How will you keep me informed?

Do you want weekly, daily or hourly reports from us?  Are you comfortable with letters, phone calls, or do you want to discuss matters in person?

            Determine how much communication you want and then find an agent who will give you the attention and time you deserve.

7.      What is the best way for me to get a hold of you?

In this age of expanding technology and instant communication, most agents have pagers, voice mail and voice messaging services.

            You should know exactly how to get through to your agent, his or her assistant, or a messaging service in case of an emergency 24 hours a day.

            You agent should not only provide you with prompt responses to your calls, but also should have a step-by-step plan regarding how he or she will keep you informed about the status of your home sale, including daily, weekly or monthly written reports on the actions that have been taken to sell your home and the resulting response from prospective buyers and other agents.

8.      What fees or costs will be involved with your service?

             Craig Del Grande will be up front and honest about any costs involved with the real estate transaction.

               If you are buying a home, fees such as earnest money and inspection costs are mainly out of pocket. Some fees such as closing costs can be built into the cost of the home. If you are selling, taxes and commissions are also an issue which can be broken down into simpler terms. 

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